Detailed project case study
Amazon Seller & Vendor Central Integration
Marketplace integration connecting Amazon inventory, order, fulfilment, cancellation and reporting workflows to the wider estate.
Integrated Amazon marketplace operations into internal fulfilment, service and reporting flows, improving movement of order, inventory and customer data.
Context
Seller and Vendor Central introduced different workflows and service expectations. Inventory, synchronisation, fulfilment, acknowledgements and feeds had to work without another layer of manual administration.
My mandate
Integrated Amazon marketplace operations into internal fulfilment, service and reporting flows, improving movement of order, inventory and customer data.
Scope
- Multi-channel retail
- Integration & APIs
- simplehuman
Selected technologies
Key decisions
- Implemented Seller and Vendor Central workflows across fulfilment and reporting systems.
What the team delivered
- Supported FBM inventory and order synchronisation alongside FBA order flows.
- Integrated marketplace data with Shopify, ERP, WMS, middleware and customer service platforms.
Outcome
- Improved marketplace order visibility and fulfilment speed.
- Reduced manual hand-offs and avoidable failure points.
- Created more reliable control across Seller and Vendor workflows.
Evidence
Public details are limited to the operational record and outcomes that can be discussed safely. Supporting evidence is available in interview where appropriate.
What this demonstrates
The project treats Amazon as an operational ecosystem, not simply a sales channel, connecting marketplace activity to fulfilment, service and data.